政务中心窗口服务工作心得体会

　 政务中心窗口服务工作心得体会

　窗口工作，，直接面对人民群众，工作人人员的一言一行都关系到党和和政府在人民群众心目中的形形象，因此做好一名窗口工作作人员就必须要求我们窗口工工作人员要有较精的业务知识识、良好的仪容仪表和规范、、文明的服务用语。想群众之之所想，急群众之所急。特别别是我局窗口业务专业性比较较强，很多问题都直接关系到到人民群众个人的切身利益，，这就要求我每个工作人员必必须认真妥善处理日常工作中中的各项业务办理。如何做好好一名窗口工作人员呢？结合合自己本人近年来的窗口工作作实际我认为要做好以下几个个方面：

　1.平稳的心态

　2.熟练的的业务

　3.讲究语言技巧

　总之我我局窗口工作人员都能以：说说话轻一点，微笑多一点、做做事勤一点，理由少一点、行行动快一点，效率高一点、度度量大一点，脾气小一点。为为工作要求，那么我局窗口服服务工作一定会做得更好，大大大的提高我们的党和政府在在群众心中的良好形象。

　industrialization, industrial characteristics, contribute to ecological environmental protection. One is to actively implement the project support, vigorously implement the Microfinance in the area of hope project assistance projects; two is the key to implement talent support in the initiative for the economic development in the reservoir area of the introduction of talent at the same time, vigorously implement the reservoir youth transfer plans to promote employment, promote the transfer of labor in youth, promote the resettlement work in youth labor employment; three is to vigorously implement ecological support , in the reservoir area to carry out the "service for the Three Gorges migrants, building a green reservoir" activities, in order to protect the ecological environment of the reservoir area to make a real contribution.Five, continue to consolidate the work of the Communist Youth League FoundationAlways adhere to the party building, strengthen rural grassroots league construction, push the construction of rural youth center, vigorously extending the work of arms, and carry out the rural education to strengthen the sense of Youth League activities, continue to lay a solid foundation for the rural work of the Communist Youth League.(a) to strengthen the construction of rural organizations. Relying on Party building, strengthen the construction of rural grassroots organizations, the Communist Youth League work demonstration town construction of 50 XX, 100 XX the construction of socialist new countryside demonstration village. And carry out rural education activities. To strengthen the sense of Youth League education activities as an opportunity to actively seek the support of the party and government relying on the activities of the village Party branch, village organization room, building bases, and strive to 3 years to achieve the city each village has a room.(two) to promote the work of the Communist Youth League into the park. According to the organization with the people, in the construction industry "ideas, flexible set of key links in the industrial chain of each group on the organization, relying on leading enterprises, professional associations, production base, professional technology service base, farmers market construction group, the implementation of" company + the youth "," base + + + capable members of youth "," Youth League Organization + + rich hotshot "Jiantuan mode, actively explore the youth center based on the association, branch (group members) + members (members) approach, in the County Industrial Park, the establishment of Agricultural Industrial Park and perfect group the organization, to achieve the flow of youth Consistent with the organization's settings.(three) to promote a strong construction of rural youth center. The rural youth center construction to make a breakthrough in quantity, improve the quality of rural youth center, the construction of the county to implement target assessment system. Actively explore the rural youth center social operation mechanism, to fully integrate all kinds of resource group, continuous mining potential service give full play to the youth center, youth, youth services, youth achievement function. The rural youth cultural activities, the new century reading plan, youth employment and Entrepreneurship Program, the youth volunteer service group into the youth center, to promote the healthy development of grassroots work. Combined with the University "Three rural social practice, carry out" to the youth center "," youth center stage "theme activities and volunteer service plan. The combination of selected outstanding college graduates to rural youth center engaged in daily work. At the same time, guide the conditional counties to take a variety of forms of recruitment of young volunteers, so that each center is equipped with at least 1 volunteer workers, establish and perfect the volunteer recruitment and selection, relay mechanism.Attachment 7:Communist Youth League XX municipal Party school work points(part of the higher school)In 2006, the general idea of the work of the Communist Youth League in Colleges and universities is XX: to take Deng Xiaoping theory and the important thought of "Three Represents" as guidance, in-depth study and implement the party's the fifth Plenary Session of the 16th CPC Central Committee 2004, the Central Document No. 16 at the the fourth Plenary Session of the 15th CPC Central Committee eight plenary session of the two committee, will fully implement the spirit of Scientific Outlook on Development, to implement the "marching together with the motherland. With the development of XX and the" young talent development action as the main line, to further strengthen and improve ideological and political education, cultivating socialist qualified builders and reliable successors, unity led the city's youth students for the comprehensive construction well-off society, constructing social Socialist harmonious society, to achieve a good start to the XX 11th Five-Year plan to make a new contribution.One, strengthen the ideological and political work of College Students(a) to carry out Scientific Outlook on Development education. To study and practice the important thought of "Three Represents" with the establishment and implementation of Scientific Outlook on Development combine Scientific Outlook on Development to carry out education as an important part of the new period to strengthen the youth ideological and theoretical work, careful understanding of new ideas, Scientific Outlook on Development in the new judgment, new ideas and new methods, adhere to grasp, grasping community, grasp the network backbone, grab, grab the opportunity, grasp the practice, build a powerful spiritual pillar of young students(two) to carry out "go ahead with the motherland, and XX with the development of theme educational activities. Through the development of the pioneer into the campus, into the community, into the countryside" activities, carry out the "two generation" dialogue ", in my eyes, the charm of XX" situation and policy through activities such as lectures, report, forum theatrical performances, mass cultural activities, helping the students to fully understand the achievements of China's reform and opening up and modernization construction, understand the economic and social development of our city since the FengThe results, so that young people understand the love of new XX, new XX, and then to the construction of the new XX, educate and guide the young students a firm with Party walk the road of socialism China characteristics of faith. To make full use of the 54, 61, the national day and the commemoration of the 85 anniversary of the founding of the Red Army Long March was the 70 anniversary of the major activities, the favorable opportunity of major events and major festivals the focus on the activities, promote the theme education activities continue to form momentum. For college entrance, to join the party, the key moment commemorative graduation etc. in the process of growth, and actively promote the distinctive characteristics of the rite education activities, strengthen the civic education of young students and three" Education.(three) to carry out the national spirit from generation to generation theme educational activities. Combined with the actual, in-depth excavation of Hongyan spirit, the spirit of the Three Gorges immigrants XX unique national spirit resources, carry out the "Hongyan spirit from generation to generation, weekend Hongyan culture square, Hongyan volunteer activities, guide Guang Daqing students understand the situation, a clear responsibility to carry forward the lofty ideals the national spirit, enhance the sense of mission and responsibility.(four) to strengthen the ideological and political education position construction. To strengthen the ideological position, tangible construction, good practices and vigorously promote the ideological and political education and advanced typical. Innovation means a new way to explore the use of modern technology and communication way to carry out the lively and vivid ideological and political education work, especially to strengthen the education of college students to guide the use of the Internet, strengthening the construction of Hongyan Wang Xiao and other red website.(five) play the typical role of motivation. Through the selection of recognition of "XX City PARKnSHOP College (Group)", "youth charm person of the year", a group of selected tree young students can learn advanced and credible, typical. Expanding the award in recognition of activities influence and influence, guide young students advocating advanced education, learning advanced, striving to advanced.(six) to promote the implementation of relevant policies.2004 Central Document No. 16 issued, the Ministry of education, the Central Committee and other central ministries, municipal Party committee, municipal government, the municipal Party committee, Municipal Education Commission and other municipal departments have issued a series of related policy documents, a priority this year is to promote the coordination. The file policy gradually in all colleges in our city to implement.Two, in-depth implementation of the quality development plan of University Students(a) to promote the students' development of navigation plan. Continue to further promote the development of College Students' life navigation plan, strengthen the teacher with organization of lectures, the establishment of guiding mechanism in recruitment, in form, bold innovation and exploration of training recognition and other aspects.(two) improve the quality development to create a base mechanism. For the first batch of quality development base create unit assessment, to determine the number of a good basis for the work, leadership, strong role model base as XX the first batch of quality development base, play quality development base in college students' quality development positive role in action.(three) to carry out training activities. To explore the establishment of a comprehensive and scientific quality of students training project of youth system, provide a platform for college students' quality training. Further deepening integration teaching channels can help students improve the comprehensive quality of various activities, carefully organized and scientific design in various forms, rich in content to expand the quality of training activities. Guide and help young students' all-round development, growth and success.(four) to carry out activities of social practice. To thoroughly implement the "on Further Strengthening and improving college students' social practice opinions, deepen the student volunteers" three to the countryside "," four communities ", poverty alleviation, testing exercise and other social practice, and constantly enrich the content of practice, practice innovation, expand the connotation of practice, to guide young students contribute to building a harmonious society. We should vigorously promote social practice base construction and social practice twinning assistance work, creating a hundred college (Department) 100 street, 100 hospital (Department) social practice base 100 Township, with the party and government departments to gradually establish and perfect the social security system and practice into a long-term mechanism The further expansion of activities, consolidate the results of the activities. To guide students to participate in volunteer service activities of major international and domestic events meeting, in action to protect the mother river environmental protection practice, "Youth Red Ribbon", "youth shine red sunset", and other types of public welfare donation marrow donation, volunteer service activities,(five) to promote psychological sunshine project. To carry out a wide range of mental health education, mental health counseling organizations, open lectures, student organizations and schools play a psychological counseling room, help students form a good psychological quality, foster self-esteem, self-respect, self-discipline, good character self enhancement, overcome difficulties, to withstand the test and the ability to withstand setbacks.(six) to strengthen the quality development theory research. To expand the quality of grass-roots level to carry out special investigations, to understand the situation, identify the problems and countermeasure research, summarize experience, work theory, in-depth implementation of action to promote the expansion of young students' quality.Three, actively promote the vigorous development of campus culture(a) to carry out the "Campus Spring" to "spring" campus activities. The College of the twenty-fifth XX activities as a leader, the prosperity of campus culture, to further expand the connotation of "Campus Spring" activity era, explore new ideas, operation mechanism and mode of operation, the activities reflect the characteristics of the times, in line with the requirements. Meet the needs of young people, to achieve healthy development.(two) the creation of the "Cultural Forum". Play the rich educational resources, regularly and irregularly organize school experts, professors, scholars started the "Cultural Forum", continuously strong school culture atmosphere, improve students cultural literacy, the formation of municipal, University and College (Department) level three forum.(three) to carry out high art into the campus activities. The implementation of the Ministry of education, "the Central Committee on strengthening and improving the construction of campus culture in Colleges and universities opinions spirit, actively promote the elegant art into the campus, into the students, guide young students to form a healthy, positive cultural consumption habits and aesthetic taste, improve the level of construction of campus culture.(four) to carry out successful people into the campus activities. Hold the "shared growth" -- successful campus tour the campus forum, excellent League members deeds and other activities, inviting the community successful and outstanding members of youth and students face to face communication, inspire young students aspiring to serve the motherland.(five) to carry out healthy network culture into the campus activities. The construction of ideology, knowledge, interest, service in one of the campus website, continuously expand the channels and space of campus culture construction, and actively carry out network healthy, rich and colorful cultural activities, firmly grasp the initiative of the network culture construction, make the network into a new position in the construction of campus culture.(six) college students' community and cultural festival organized community cultural festival. Students, launched a number of special age, characteristics of the campus atmosphere and students' quality communities and original corporate culture boutique, promote campus culture and continued to be active.Four, dedicated service for young students employment(a) college students employment training action. Fully integrate social resources, relying on the professional market, employment service website load volume employment job for young students, cultivating young students practical ability and entrepreneurial spirit, to broaden the field of young students practice and employment channels, to provide services for college students' employment.(two) to carry out the "Cup" business plan competition challenges. To organize the fifth "Challenge Cup" Chinese Collegiate Business Plan Contest XX XX City College of science and technology division competition and festival activities, to participate in the national competition ready to further promote college students to participate in scientific and technological innovation, to become the trend of entrepreneurship, entrepreneurship has become fashionable.(three) to carry out my career from the grassroots sailing theme educational activities. To implement the central spirit of guide and encourage college graduates to grass-roots employment opinions, combined with the "GWP", "the

　industrialization, industrial characteristics, contribute to ecological environmental protection. One is to actively implement the project support, vigorously implement the Microfinance in the area of hope project assistance projects; two is the key to implement talent support in the initiative for the economic development in the reservoir area of the introduction of talent at the same time, vigorously implement the reservoir youth transfer plans to promote employment, promote the transfer of labor in youth, promote the resettlement work in youth labor employment; three is to vigorously implement ecological support , in the reservoir area to carry out the "service for the Three Gorges migrants, building a green reservoir" activities, in order to protect the ecological environment of the reservoir area to make a real contribution.Five, continue to consolidate the work of the Communist Youth League FoundationAlways adhere to the party building, strengthen rural grassroots league construction, push the construction of rural youth center, vigorously extending the work of arms, and carry out the rural education to strengthen the sense of Youth League activities, continue to lay a solid foundation for the rural work of the Communist Youth League.(a) to strengthen the construction of rural organizations. Relying on Party building, strengthen the construction of rural grassroots organizations, the Communist Youth League work demonstration town construction of 50 XX, 100 XX the construction of socialist new countryside demonstration village. And carry out rural education activities. To strengthen the sense of Youth League education activities as an opportunity to actively seek the support of the party and government relying on the activities of the village Party branch, village organization room, building bases, and strive to 3 years to achieve the city each village has a room.(two) to promote the work of the Communist Youth League into the park. According to the organization with the people, in the construction industry "ideas, flexible set of key links in the industrial chain of each group on the organization, relying on leading enterprises, professional associations, production base, professional technology service base, farmers market construction group, the implementation of" company + the youth "," base + + + capable members of youth "," Youth League Organization + + rich hotshot "Jiantuan mode, actively explore the youth center based on the association, branch (group members) + members (members) approach, in the County Industrial Park, the establishment of Agricultural Industrial Park and perfect group the organization, to achieve the flow of youth Consistent with the organization's settings.(three) to promote a strong construction of rural youth center. The rural youth center construction to make a breakthrough in quantity, improve the quality of rural youth center, the construction of the county to implement target assessment system. Actively explore the rural youth center social operation mechanism, to fully integrate all kinds of resource group, continuous mining potential service give full play to the youth center, youth, youth services, youth achievement function. The rural youth cultural activities, the new century reading plan, youth employment and Entrepreneurship Program, the youth volunteer service group into the youth center, to promote the healthy development of grassroots work. Combined with the University "Three rural social practice, carry out" to the youth center "," youth center stage "theme activities and volunteer service plan. The combination of selected outstanding college graduates to rural youth center engaged in daily work. At the same time, guide the conditional counties to take a variety of forms of recruitment of young volunteers, so that each center is equipped with at least 1 volunteer workers, establish and perfect the volunteer recruitment and selection, relay mechanism.Attachment 7:Communist Youth League XX municipal Party school work points(part of the higher school)In 2006, the general idea of the work of the Communist Youth League in Colleges and universities is XX: to take Deng Xiaoping theory and the important thought of "Three Represents" as guidance, in-depth study and implement the party's the fifth Plenary Session of the 16th CPC Central Committee 2004, the Central Document No. 16 at the the fourth Plenary Session of the 15th CPC Central Committee eight plenary session of the two committee, will fully implement the spirit of Scientific Outlook on Development, to implement the "marching together with the motherland. With the development of XX and the" young talent development action as the main line, to further strengthen and improve ideological and political education, cultivating socialist qualified builders and reliable successors, unity led the city's youth students for the comprehensive construction well-off society, constructing social Socialist harmonious society, to achieve a good start to the XX 11th Five-Year plan to make a new contribution.One, strengthen the ideological and political work of College Students(a) to carry out Scientific Outlook on Development education. To study and practice the important thought of "Three Represents" with the establishment and implementation of Scientific Outlook on Development combine Scientific Outlook on Development to carry out education as an important part of the new period to strengthen the youth ideological and theoretical work, careful understanding of new ideas, Scientific Outlook on Development in the new judgment, new ideas and new methods, adhere to grasp, grasping community, grasp the network backbone, grab, grab the opportunity, grasp the practice, build a powerful spiritual pillar of young students(two) to carry out "go ahead with the motherland, and XX with the development of theme educational activities. Through the development of the pioneer into the campus, into the community, into the countryside" activities, carry out the "two generation" dialogue ", in my eyes, the charm of XX" situation and policy through activities such as lectures, report, forum theatrical performances, mass cultural activities, helping the students to fully understand the achievements of China's reform and opening up and modernization construction, understand the economic and social development of our city since the FengThe results, so that young people understand the love of new XX, new XX, and then to the construction of the new XX, educate and guide the young students a firm with Party walk the road of socialism China characteristics of faith. To make full use of the 54, 61, the national day and the commemoration of the 85 anniversary of the founding of the Red Army Long March was the 70 anniversary of the major activities, the favorable opportunity of major events and major festivals the focus on the activities, promote the theme education activities continue to form momentum. For college entrance, to join the party, the key moment commemorative graduation etc. in the process of growth, and actively promote the distinctive characteristics of the rite education activities, strengthen the civic education of young students and three" Education.(three) to carry out the national spirit from generation to generation theme educational activities. Combined with the actual, in-depth excavation of Hongyan spirit, the spirit of the Three Gorges immigrants XX unique national spirit resources, carry out the "Hongyan spirit from generation to generation, weekend Hongyan culture square, Hongyan volunteer activities, guide Guang Daqing students understand the situation, a clear responsibility to carry forward the lofty ideals the national spirit, enhance the sense of mission and responsibility.(four) to strengthen the ideological and political education position construction. To strengthen the ideological position, tangible construction, good practices and vigorously promote the ideological and political education and advanced typical. Innovation means a new way to explore the use of modern technology and communication way to carry out the lively and vivid ideological and political education work, especially to strengthen the education of college students to guide the use of the Internet, strengthening the construction of Hongyan Wang Xiao and other red website.(five) play the typical role of motivation. Through the selection of recognition of "XX City PARKnSHOP College (Group)", "youth charm person of the year", a group of selected tree young students can learn advanced and credible, typical. Expanding the award in recognition of activities influence and influence, guide young students advocating advanced education, learning advanced, striving to advanced.(six) to promote the implementation of relevant policies.2004 Central Document No. 16 issued, the Ministry of education, the Central Committee and other central ministries, municipal Party committee, municipal government, the municipal Party committee, Municipal Education Commission and other municipal departments have issued a series of related policy documents, a priority this year is to promote the coordination. The file policy gradually in all colleges in our city to implement.Two, in-depth implementation of the quality development plan of University Students(a) to promote the students' development of navigation plan. Continue to further promote the development of College Students' life navigation plan, strengthen the teacher with organization of lectures, the establishment of guiding mechanism in recruitment, in form, bold innovation and exploration of training recognition and other aspects.(two) improve the quality development to create a base mechanism. For the first batch of quality development base create unit assessment, to determine the number of a good basis for the work, leadership, strong role model base as XX the first batch of quality development base, play quality development base in college students' quality development positive role in action.(three) to carry out training activities. To explore the establishment of a comprehensive and scientific quality of students training project of youth system, provide a platform for college students' quality training. Further deepening integration teaching channels can help students improve the comprehensive quality of various activities, carefully organized and scientific design in various forms, rich in content to expand the quality of training activities. Guide and help young students' all-round development, growth and success.(four) to carry out activities of social practice. To thoroughly implement the "on Further Strengthening and improving college students' social practice opinions, deepen the student volunteers" three to the countryside "," four communities ", poverty alleviation, testing exercise and other social practice, and constantly enrich the content of practice, practice innovation, expand the connotation of practice, to guide young students contribute to building a harmonious society. We should vigorously promote social practice base construction and social practice twinning assistance work, creating a hundred college (Department) 100 street, 100 hospital (Department) social practice base 100 Township, with the party and government departments to gradually establish and perfect the social security system and practice into a long-term mechanism The further expansion of activities, consolidate the results of the activities. To guide students to participate in volunteer service activities of major international and domestic events meeting, in action to protect the mother river environmental protection practice, "Youth Red Ribbon", "youth shine red sunset", and other types of public welfare donation marrow donation, volunteer service activities,(five) to promote psychological sunshine project. To carry out a wide range of mental health education, mental health counseling organizations, open lectures, student organizations and schools play a psychological counseling room, help students form a good psychological quality, foster self-esteem, self-respect, self-discipline, good character self enhancement, overcome difficulties, to withstand the test and the ability to withstand setbacks.(six) to strengthen the quality development theory research. To expand the quality of grass-roots level to carry out special investigations, to understand the situation, identify the problems and countermeasure research, summarize experience, work theory, in-depth implementation of action to promote the expansion of young students' quality.Three, actively promote the vigorous development of campus culture(a) to carr