网络信息系统维护外服务合同

　网络信息系统维护外包服务合同

　甲方（采购方）： 合同编号：

　乙方（服务方）： 签约地点：

　根据《中华人民共和国合同法》及________年____月______日网络信息系统维护外包服务的招标结果和招标文件（招标编号：000000/00）的要求，经双方协商一致，签订本合同。

　1. 工作内容和要求

　1.1. ***单位网络信息系统维护外包服务

　1.2.具体内容和要求见招标书“用户需求书”。

　2.合同价款

　总价为人民币（大写）： ，即RMB￥ 元，该合同总金额是项目运营服务过程中所有的含税费用，总价还包括所供设备必须满足当地供电部门安装、试验、入网等条件要求，并办理相关手续。本合同执行期间合同总金额不变。

　3.工作期限

　3.1本工作期限为 一 年，自 年 月 日起，至 年 月 日止。

　4.合同款支付

　项目款项以人民币转帐方式支付，分六期支付，其中：

　1、维护服务满2个月后，中标人通过绩效考核合格后15天内，采购人向中标人支付合同总金额的15%；

　2、维护服务满 4个月后，中标人通过绩效考核合格后15天内，采购人向中标人支付合同总金额的15%；

　3、维护服务满6个月后，中标人通过绩效考核合格后15天内，采购人向中标人支付合同总金额20%的余款

　4、维护服务满8个月后，中标人通过绩效考核合格后15天内，采购人向中标人支付合同总金额 15%的余款。

　5、维护服务满10个月后，中标人通过绩效考核合格后15天内，采购人向中标人支付合同总金额 15%的余款。

　6、维护服务满12个月后，中标人通过绩效考核合格后 15天内，采购人向中标人支付合同总金额20%的余款。

　5.质量要求

　5.1乙方应严格按照招标书和有关标准实施本工作，确保工作质量。

　5.2在维护期间，如服务企业人为因素造成设备丢失或因被服务企业人为因素造成设备损坏的，乙方应及时报甲方，经甲方核实确认后，根据实际情况，甲乙双方另行协商责任承担及相关费用。

　5.3乙方保证维护工作的过程未侵犯第三方合法权益。

　5.4经乙方维护更新后的软件，其任何部分如被依法认定为侵犯第三方合法权利，或者任何由乙方授予的权利被认定为侵权，乙方应当承担相应的责任，并尽力用相等功能的合法软件替换该软件，或者取得相关授权，以使甲方能够继续享有本合同所规定的各项权利，并且乙方应当赔偿甲方由此而造成的损失。

　5.5乙方所承担的维护项目的质量标准应当符合国家标准、行业标准或者制造企业的标准。若无国家标准、行业标准或者制造企业的标准的，以符合合同目的的其他标准作为质量标准。

　5.6维护人员。甲乙双方指派专人组成本合同维护项目的管理小组，管理和实施本项目。管理小组成员名单和通讯方式见合同附件。双方可以根据具体情况更换本方管理小组的成员，但应当以书面方式通知另一方；如乙方重新指定的小组成员涉及到本项目的重要方面，应当事先征得甲方的同意。双方应当在合理和维护双方利益的基础上讨论人员更换事宜。参与项目的所有人员都应当受本合同第八条各条款的约束。（注乙方安排的工作人员必须与乙方签订3年以上劳动合同的正式职工，并提供购买社保证明、劳动合同、相关人员计算机资质证明。）

　5.7维护确认。

　5.7.1维护确认一般每月进行一次。维护确认前，乙方应当根据相关的检验规格和标准，对维护项目进行功能和运行检验。乙方应当在每次维护确认前5个工作日内，以书面方式提请甲方按照合同及其附件所约定的内容进行维护确认。重大维护内容发生后，乙方可以及时以书面方式提请甲方进行维护确认。提请对应用软件维护项目进行维护确认的，乙方还应当提交相应的软件维护文档，所提交的文档应当包括纸质版和电子版各一份。

　5.7.2甲方应当在接到乙方书面材料的5个工作日内进行维护确认。如甲方无正当理由而不进行维护确认，则视为甲方已经确认。双方对此另有约定的除外。维护确认的内容包括系统故障现象、原因、故障排除过程、更换配件情况、恢复状况等。

　6.违约责任

　6.1乙方不能按合同规定的内容提供服务时，甲方有权从维护费中扣除相应款项；

　6.2如发生不可抗拒因素（指战争、严重火灾、水灾、台风和地震以及其它经双方同意属不可抗拒的事故），造成监控点不能正常运行时，甲方按该监控点实际正常运行天数支付相应的维护费。

　6.3未经甲方同意，乙方不得将本合同项目的部分或者全部维护工作转包给第三方承担。一旦甲方发现，有权立即终止合同，并追究相关责任。

　6.4如乙方维护期间出现数据丢失或损毁，乙方应承担赔偿责任；

　6.5如因乙方维护质量问题造成事故和直接经济损失，乙方应承担赔偿责任；

　6.6乙方无正当理由不能拒绝维护网络；

　6.7乙方所维护结果不符合规定标准的，被维护单位有权拒绝验收。

　7.投诉

　为了保障双方的权益，本合同建立投诉监管制度。其具体方式为：

　7.1、被维护单位可就乙方的维护质量或服务问题向甲方投诉；

　7.2、经核查如情况属实则该投诉有效，将记录在案；

　7.3、乙方可就被维护单位所提出的除维护或服务以外的要求向甲方投诉；

　7.4、甲方将定期检查本合同的履行情况。

　8.合同的解除和变更

　8.1合同生效后，除不可抗力外，不得解除和无效变更。若因国家计划改变，或设计变更确需解除或变更合同时，要求变更的一方应及时通知对方，对方在接到通知15日内给予答复，逾期未答复则视为已同意。

　8.2变更或解除合同，所造成的损失由提出方负责。

　8.3 如因国家政策改变，出现合同内容与政策冲突的情况，本合同可立即解除，甲乙双方不承担因为而产生的违约责任。

　8.4乙方如因发生不可抗拒事件而丧失履行合同能力，在报经甲方同意后，本合同可自行终止。

　8.5有下列任何一种情况出现，经政府采购管理部门同意，甲方有权扣除相关维护费用或终止本合同，向乙方追究经济赔偿，并通过新闻媒介给予曝光及规定其三年内不得参与网络信息系统维护外包服务资格的投标：

　A、对乙方的有效投诉记录累积达10次以上的；将给予警告，同时乙方要对派驻工作人员作出相应的整改措施。

　B、对乙方的有效投诉记录累积达20次以上的；将给予警告，同时乙方要对派驻工作人员作出相应的整改措施,同时甲方将扣除合同金额0.3%的维护费用。

　C、对乙方的有效投诉记录累积达50次以上的,甲方有权终止本合同。

　D、因乙方维护质量问题，导致出现事故造成重大损失的.甲方有权终止本合同。

　D、乙方需与甲方签订《廉政合同》。

　9、保密

　9.1.信息传递

　在本合同的履行期内，任何一方可以获得与本项目相关的对方的保密信息，对此双方皆应谨慎接受并不得向第三方披露。

　9.2.信息披露

　获取对方保密信息的一方仅可将该信息用于履行其在本合同项下的义务，且只能由相关的工程技术人员使用。获取对方保密信息的一方应当采取适当有效的方式保护所获取的信息，未经授权不得使用、传播或者公开。除非有对方的书面许可，或者该信息已被拥有方认为不再是保密信息，或者已在社会上公开，该信息在 年内不得对外披露。

　9.3.保密措施

　甲乙双方同意采取相应的安全措施，遵守和履行上述约定。经双方协商，一方可以检查对方所采取的安全措施是否符合上述约定。

　9.4.竞争限制

　甲乙双方承诺，在本合同履行过程中以及本合同履行完毕后的5年内，双方均不得使用在履行本项目过程中得到的对方保密信息，从事与对方有竞争性的业务，也不得采取任何方式聘用本项目中的对方相关技术或者管理人员。

　10、服务变更

　10.1.甲方如提出部分维护项目的变更建议，应当以书面形式提交给乙方。乙方应当在15个工作日内，对该变更后合同价格、服务内容、系统性能、技术参数等可能发生的变化作出预估，并书面回复甲方。

　10.2.甲方在收到乙方回复后，应当在15个工作日内，以书面方式通知乙方是否接受乙方回复。如甲方接受乙方回复，则双方可对该变更以书面形式予以确认，并按变更后的约定继续履行本合同。

　10.3.乙方如提出部分维护项目的变更建议，应当对该变更后合同价格、服务内容、系统性能、技术参数等可能发生的变化作出预估，并以书面形式提交给甲方。

　10.4.甲方在收到乙方的变更建议后，应当在15个工作日内，以书面方式通知乙方是否接受乙方的变更建议。如甲方接受乙方的变更建议，则双方可对该变更以书面形式予以确认，并按变更后的约定继续履行本合同。如甲方不同意乙方的变更建议，则乙方应当按原合同执行。

　11.合同生效及其它

　11.1合同经甲乙双方代表签字并加盖单位公章后，即行生效。

　11.2合同生效后，甲乙双方都应严格履行合同，如出现问题应按照《经济合同法》等有关规定办理。

　11.3合同在执行过程中出现的未尽事宜，双方在不违背合同和招标文件的原则下，协商解决。协商结果以“纪要”方式作为合同的附件，与合同具有同等效力。

　11.4本合同自双方签字盖章之日起生效，一式四份，甲方执一份，乙方执一份，采购办执一份，招标机构一份。

　12.下列文件均为合同不可分割部分

　12.1招标文件；

　12.2投标书；

　12.3授权书；

　12.4运营维护服务方案；

　12.5中标通知书。

　甲方： 乙方：

　 业主单位 公司

　法定代表人： 法定代表人：

　签约代表 签约代表

　地址： 地址：

　电话： 电话：

　传真： 传真：

　签约日期： 年

　the principle of simplified EIA of construction projects in the region. In terms of land, linked to the implementation of urban and rural construction land increase and decrease, replacement indicators for priority areas project. Charges, into the projects of water, electricity, administrative charges and preferential policies. In the area of taxation, and settled in areas of industry and its production company, within 5 years after the completion of fiscal incentives to enterprises. In terms of financing, integration of land, tax, financial and other resources, and construct "Government credit + business credit" credit system, establishment of marketization, commercialization and modernization of the investment and financing platform; effective Bank-enterprise docking, encourages private capital into the Park, to raise industry development fund. 5, optimize the environment and service industries. To create "policy lowlands, Highlands, integrity of service land, development land" as the goal, to optimize the area under development environment. All administrative law enforcement departments to appoint a full-time personnel stationed in areas dedicated to coordinating and solving problems associated with businesses in this sector. When there are substantial issues, sector leaders arranged to personally intervene, in-person, in-person push tangible area building a green light, easy line. To further reduce and standardize administrative examination and approval items, simplify examination and approval links, improve efficiency; according to the ...

　Since the educational practice of the mass line of the party, himself seriously in the education, practical control central "eight rules" and opposing "the four winds" and practicing "three Suns", and check the spirit of Jiao Yulu, ideology, solicit opinions based on outstanding problems checked swing, careful analysis and reflection. Will now check report is as follows: first, adherence to the party's political discipline, eight in the central provision, change the style of the basic situation of 1, in compliance with the party's political disciplines.

　Conscientiously abide by the party's political discipline, abide by the Constitution and the rules and regulations of the party, in the political, ideological and maintain highly consistent with the CPC Central Committee on the action, there is no violation of the party's political discipline problems. 2, in the implementation of the central authorities of the eight provisions. Improving research, improving research methods, but there are less grass-roots units, primary first-hand an inadequate grasp of the problem, which is to be strengthened in the future. Second, construction, strictly in accordance with the provisions to streamline and improve the quality of meetings of the Conference. Third, streamlining file briefs, culture involves all aspects of propaganda and ideology, sometimes due to the practical needs of invention notifications, this area needs further

　the principle of simplified EIA of construction projects in the region. In terms of land, linked to the implementation of urban and rural construction land increase and decrease, replacement indicators for priority areas project. Charges, into the projects of water, electricity, administrative charges and preferential policies. In the area of taxation, and settled in areas of industry and its production company, within 5 years after the completion of fiscal incentives to enterprises. In terms of financing, integration of land, tax, financial and other resources, and construct "Government credit + business credit" credit system, establishment of marketization, commercialization and modernization of the investment and financing platform; effective Bank-enterprise docking, encourages private capital into the Park, to raise industry development fund. 5, optimize the environment and service industries. To create "policy lowlands, Highlands, integrity of service land, development land" as the goal, to optimize the area under development environment. All administrative law enforcement departments to appoint a full-time personnel stationed in areas dedicated to coordinating and solving problems associated with businesses in this sector. When there are substantial issues, sector leaders arranged to personally intervene, in-person, in-person push tangible area building a green light, easy line. To further reduce and standardize administrative examination and approval items, simplify examination and approval links, improve efficiency; according to the ...

　Since the educational practice of the mass line of the party, himself seriously in the education, practical control central "eight rules" and opposing "the four winds" and practicing "three Suns", and check the spirit of Jiao Yulu, ideology, solicit opinions based on outstanding problems checked swing, careful analysis and reflection. Will now check report is as follows: first, adherence to the party's political discipline, eight in the central provision, change the style of the basic situation of 1, in compliance with the party's political disciplines.

　Conscientiously abide by the party's political discipline, abide by the Constitution and the rules and regulations of the party, in the political, ideological and maintain highly consistent with the CPC Central Committee on the action, there is no violation of the party's political discipline problems. 2, in the implementation of the central authorities of the eight provisions. Improving research, improving research methods, but there are less grass-roots units, primary first-hand an inadequate grasp of the problem, which is to be strengthened in the future. Second, construction, strictly in accordance with the provisions to streamline and improve the quality of meetings of the Conference. Third, streamlining file briefs, culture involves all aspects of propaganda and ideology, sometimes due to the practical needs of invention notifications, this area needs further网络信息系统维护外包服务

　streamlining. Four are standard visits, except as required to participate in training, no other activity. Five is to improve news reporting, for propaganda work strictly according to the regulations. Six is strictly your presentation published strictly according to the regulations.

　Seven is strictly thrift, required the use of vehicles and office space and corporate hospitality. 3, change the style.

　Propaganda and ideological work of the new situation and new requirements of the new tasks, had done a lot of fruitful work, has made many achievements, but further closer to the grass roots, close to reality, close to the masses and also inadequate innovation must continue to improve. Second, the "four winds" some outstanding issues 1, oppose formalism. One theory is that he didn't, with less close contact. Theoretical study of consciousness is not high enough, system performance is not strong enough; more passive learning, active learning few generalities and learn more, delving into less. Especially based on rational thinking on major issues, applying theory to guide the work done is not good enough, not really understand and grasp the spirit and essence of the scientific Outlook on development, did not truly achieve mastery, to apply, to a certain extent, affect the development and implementation of ideas and initiatives. Second, work arrangements, and less supervision. Propaganda and ideological work is the objective, which needs to keep the continuity efforts deployed, but stressed in the work time, less supervision. For example, color weekends in the summer theatrical activities, city square performances, urging townships, communities and rural areas shows the implementation is inadequate, insufficient cultural an educational role to play. Third base enough, master grass-less real. Propaganda and ideological work in the new situation of characteristics and regularity of enough, deep enough for grass-roots public opinion Dynamics survey, for grass-roots typically drive less. For example, rural culture team active, ... I'm not actively take the initiative to take up, the lack of spirit of daring to, resulting in some job had a lot of power, but no tangible results. Third, innovation, lack of motivation. Emancipation did not end, innovation does not exist.

　In practical work, not your head, previous work experience, lack of innovation initiatives, study on the characteristics of propaganda and ideological work under the new situation through, grip on grassroots ideological trends and changes are not deep, to promote new initiatives and explore new methods of ideological and cultural work is not much, and some lack of relevance and timeliness. 4, discipline, lowering, and hard work are lacking. While working and enterprising spirit down. No real solution to treat yourself right, correctly treat past honors, their complacency, and work to see their scores more, less checking his own shortcomings, like to listen to the praise, satisfied face, online promotion, there are typical, and lack of high standards and strict requirements, the effect is real. Second hard drive less. On hard and

　streamlining. Four are standard visits, except as required to participate in training, no other activity. Five is to improve news reporting, for propaganda work strictly according to the regulations. Six is strictly your presentation published strictly according to the regulations.

　Seven is strictly thrift, required the use of vehicles and office space and corporate hospitality. 3, change the style.

　Propaganda and ideological work of the new situation and new requirements of the new tasks, had done a lot of fruitful work, has made many achievements, but further closer to the grass roots, close to reality, close to the masses and also inadequate innovation must continue to improve. Second, the "four winds" some outstanding issues 1, oppose formalism. One theory is that he didn't, with less close contact. Theoretical study of consciousness is not high enough, system performance is not strong enough; more passive learning, active learning few generalities and learn more, delving into less. Especially based on rational thinking on major issues, applying theory to guide the work done is not good enough, not really understand and grasp the spirit and essence of the scientific Outlook on development, did not truly achieve mastery, to apply, to a certain extent, affect the development and implementation of ideas and initiatives. Second, work arrangements, and less supervision. Propaganda and ideological work is the objective, which needs to keep the continuity efforts deployed, but stressed in the work time, less supervision. For example, color weekends in the summer theatrical activities, city square performances, urging townships, communities and rural areas shows the implementation is inadequate, insufficient cultural an educational role to play. Third base enough, master grass-less real. Propaganda and ideological work in the new situation of characteristics and regularity of enough, deep enough for grass-roots public opinion Dynamics survey, for grass-roots typically drive less. For example, rural culture team active, ... I'm not actively take the initiative to take up, the lack of spirit of daring to, resulting in some job had a lot of power, but no tangible results. Third, innovation, lack of motivation. Emancipation did not end, innovation does not exist.

　In practical work, not your head, previous work experience, lack of innovation initiatives, study on the characteristics of propaganda and ideological work under the new situation through, grip on grassroots ideological trends and changes are not deep, to promote new initiatives and explore new methods of ideological and cultural work is not much, and some lack of relevance and timeliness. 4, discipline, lowering, and hard work are lacking. While working and enterprising spirit down. No real solution to treat yourself right, correctly treat past honors, their complacency, and work to see their scores more, less checking his own shortcomings, like to listen to the praise, satisfied face, online promotion, there are typical, and lack of high standards and strict requirements, the effect is real. Second hard drive less. On hard and1

　the principle of simplified EIA of construction projects in the region. In terms of land, linked to the implementation of urban and rural construction land increase and decrease, replacement indicators for priority areas project. Charges, into the projects of water, electricity, administrative charges and preferential policies. In the area of taxation, and settled in areas of industry and its production company, within 5 years after the completion of fiscal incentives to enterprises. In terms of financing, integration of land, tax, financial and other resources, and construct "Government credit + business credit" credit system, establishment of marketization, commercialization and modernization of the investment and financing platform; effective Bank-enterprise docking, encourages private capital into the Park, to raise industry development fund. 5, optimize the environment and service industries. To create "policy lowlands, Highlands, integrity of service land, development land" as the goal, to optimize the area under development environment. All administrative law enforcement departments to appoint a full-time personnel stationed in areas dedicated to coordinating and solving problems associated with businesses in this sector. When there are substantial issues, sector leaders arranged to personally intervene, in-person, in-person push tangible area building a green light, easy line. To further reduce and standardize administrative examination and approval items, simplify examination and approval links, improve efficiency; according to the ...

　Since the educational practice of the mass line of the party, himself seriously in the education, practical control central "eight rules" and opposing "the four winds" and practicing "three Suns", and check the spirit of Jiao Yulu, ideology, solicit opinions based on outstanding problems checked swing, careful analysis and reflection. Will now check report is as follows: first, adherence to the party's political discipline, eight in the central provision, change the style of the basic situation of 1, in compliance with the party's political disciplines.

　Conscientiously abide by the party's political discipline, abide by the Constitution and the rules and regulations of the party, in the political, ideological and maintain highly consistent with the CPC Central Committee on the action, there is no violation of the party's political discipline problems. 2, in the implementation of the central authorities of the eight provisions. Improving research, improving research methods, but there are less grass-roots units, primary first-hand an inadequate grasp of the problem, which is to be strengthened in the future. Second, construction, strictly in accordance with the provisions to streamline and improve the quality of meetings of the Conference. Third, streamlining file briefs, culture involves all aspects of propaganda and ideology, sometimes due to the practical needs of invention notifications, this area needs further网络信息系统维护外包服务合同

　streamlining. Four are standard visits, except as required to participate in training, no other activity. Five is to improve news reporting, for propaganda work strictly according to the regulations. Six is strictly your presentation published strictly according to the regulations.

　Seven is strictly thrift, required the use of vehicles and office space and corporate hospitality. 3, change the style.

　Propaganda and ideological work of the new situation and new requirements of the new tasks, had done a lot of fruitful work, has made many achievements, but further closer to the grass roots, close to reality, close to the masses and also inadequate innovation must continue to improve. Second, the "four winds" some outstanding issues 1, oppose formalism. One theory is that he didn't, with less close contact. Theoretical study of consciousness is not high enough, system performance is not strong enough; more passive learning, active learning few generalities and learn more, delving into less. Especially based on rational thinking on major issues, applying theory to guide the work done is not good enough, not really understand and grasp the spirit and essence of the scientific Outlook on development, did not truly achieve mastery, to apply, to a certain extent, affect the development and implementation of ideas and initiatives. Second, work arrangements, and less supervision. Propaganda and ideological work is the objective, which needs to keep the continuity efforts deployed, but stressed in the work time, less supervision. For example, color weekends in the summer theatrical activities, city square performances, urging townships, communities and rural areas shows the implementation is inadequate, insufficient cultural an educational role to play. Third base enough, master grass-less real. Propaganda and ideological work in the new situation of characteristics and regularity of enough, deep enough for grass-roots public opinion Dynamics survey, for grass-roots typically drive less. For example, rural culture team active, ... I'm not actively take the initiative to take up, the lack of spirit of daring to, resulting in some job had a lot of power, but no tangible results. Third, innovation, lack of motivation. Emancipation did not end, innovation does not exist.

　In practical work, not your head, previous work experience, lack of innovation initiatives, study on the characteristics of propaganda and ideological work under the new situation through, grip on grassroots ideological trends and changes are not deep, to promote new initiatives and explore new methods of ideological and cultural work is not much, and some lack of relevance and timeliness. 4, discipline, lowering, and hard work are lacking. While working and enterprising spirit down. No real solution to treat yourself right, correctly treat past honors, their complacency, and work to see their scores more, less checking his own shortcomings, like to listen to the praise, satisfied face, online promotion, there are typical, and lack of high standards and strict requirements, the effect is real. Second hard drive less. On hard and