银行服务岗全英文简历

　  Location:Shanghai  Birthday:1999.09.24

　David Li  TEL:00123-0000-0000  E-mail:1234567890@gmail.com Job intention:Financial Services Resume

　09. 2016 - 06. 2020

　 Beijing University of Economics

　Finance major  Main Course: XX,XX,XX,XX,XX Education

　 Experience

　 06. 2019 - Present

　Beijing financial services co. LTD

　 Service Assistant

　 Explain the main content of the signed contract to the customer, make the customer understand every clause of the contract, check the customer contract and input it into the system for review.  Responsible for customer feedback problem handling, complaint handling and other work, through the communication with customers, understand the real needs of customers and answer customers" questions from a professional perspective, record and summarize the consulting events, timely analysis and feedback to the superior supervisor.  Finish other work assigned by leader on time.

　09. 2018 - 04. 2019

　 Industrial and commercial bank of China

　Lobby manager  Learn the duties and responsibilities of the lobby manager and be familiar with the relevant working system of the bank.  Responsible for welcoming and sending customers, welcoming and sending customers in and out of outlets in a warm and civilized manner, asking customers about their needs, guiding customers to the self-service machine to get the ranking list, and filling in the relevant business information forms.  For customers dealing with online banking business and deposit card business.  A fresh graduate of finance. My professional performance is very good, with a solid foundation of professional knowledge, the results in my professional top 20%.  Have internship experience in Banks and credit cooperatives, and am familiar with the working system and environment of Banks. Rich experience in customer service, and quickly understand customers" demands and find out their potential needs, and provide corresponding services.  Good voice expression ability, strong communication ability and teamwork ability, strong anti-pressure ability, quickly integrate into the team. Evacuation

　Certificates

　 Professional Competence: Bank Qualification Certificate  Language Competence: National Putonghua Level Test Level 2 A, CET 6, won the third prize in the 2018 National College English Competition